Our Commitment

At Lomond Books, we believe our role goes beyond supplying books, maps, and gifts to our customers. We are committed to operating ethically, sustainably, and fairly. This page provides a summary of our key policies. Full versions are available on request.

  1. Anti-Slavery and Human Trafficking

Ensuring integrity and fairness in our operations and supply chains.

  • Zero tolerance approach
  • Supplier due diligence
  • Staff awareness training
  • Clear reporting processes

We are committed to ethical business practices and have a zero-tolerance approach to modern slavery and human trafficking.

Although our turnover is below the threshold set by the Modern Slavery Act 2015 (Section 54), we believe it is important to be transparent about the steps we take to prevent slavery in our business and supply chains.

Our commitments include:

  • Acting with integrity and expecting the same from suppliers and partners.
  • Requiring suppliers to confirm compliance with the Modern Slavery Act 2015.
  • Assessing higher-risk areas of our supply chain and taking proportionate action.
  • Raising staff awareness so that concerns can be recognised and reported.
  • Encouraging a culture of openness with a clear process for reporting concerns.

This summary reflects our internal Anti-Slavery and Human Trafficking Policy, which is available on request.

  1. Environmental & Net Zero

Reducing our environmental impact and supporting Scotland’s Net Zero 2045 target.

  • 100% FSC paper for Lomond Imprint publishing
  • Packaging reuse and recycling throughout the business
  • Free EV charging on site
  • LED Lighting upgrades underway
  • 100% renewables Electicity supplier

We are committed to reducing our environmental impact and supporting Scotland’s national target to achieve Net Zero carbon emissions by 2045.

What We’re Doing Now:

  • Recycling all cardboard, paper and plastics through licensed contractors.
  • Reusing incoming cartons and packaging wherever possible.
  • Donating, reselling and recycling surplus stock rather than sending it to landfill.
  • Printing all Lomond Books publishing on FSC-certified paper.
  • Providing free on-site EV charging for staff and visitors.
  • Upgrading warehouse and office lighting to LED with motion sensors.

Our Future Goals:

  • By 2026: Full LED installation and 70% reduction in paper use through electronic invoicing.
  • By 2030: At least 100% of packaging sourced from recycled materials.
  • By 2045: Full alignment with Scotland’s Net Zero target.

This summary reflects our internal Environmental and Sustainability Policy, which is available on request.

  1. Fair Work & Equal Opportunities

Creating a workplace that is fair, inclusive and supportive.

  • Real Living Wage employer
  • No zero-hours contracts
  • Mean gender pay gap: –9.1% (women earn on average 9% more than men). Median gender pay gap: –8.2% (women earn on average 8% more than men). This demonstrates there is no structural pay disadvantage for women within our business.
  • Local recruitment focus

We believe fair work practices are essential to staff wellbeing and service quality. We are a Real Living Wage employer and do not use zero-hours contracts.

Our commitments include:

  • Paying all staff at least the Real Living Wage.
  • Providing permanent contracts and fair terms of employment.
  • Promoting diversity and inclusion, with a gender pay gap of just 1%.
  • Supporting training, development and career progression for all employees.
  • Ensuring all suppliers and subcontractors are paid to agreedsupplier terms.

This summary reflects our Fair Work Practices and Equal Opportunities Policy, which is available on request.

4. Data Protection & GDPR

Protecting personal information and respecting the rights of individuals.

  • Secure storage (digital + paper)
  • Encrypted backups
  • Rights of individuals respected
  • ICO breach reporting compliance

Lomond Books Ltd complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to handling personal data securely, lawfully and transparently.

Our commitments include:

  • Only collecting the information we need and keeping it accurate.
  • Processing personal data fairly and for legitimate purposes only.
  • Storing personal data securely, with restricted access and encryption.
  • Respecting the rights of individuals to access, correct or request deletion of their data.
  • Ensuring that any data breaches are reported and acted upon in line with ICO guidance.

This summary reflects our internal Data Protection & GDPR Policy, which is available on request.

Full versions of our policies are available to stakeholders on request. Please contact us at sales@lomondbooks.co.uk for more details.